At A Gentle Pace Therapy and Clinical Care, your privacy and confidentiality are taken seriously. This policy explains how your personal information is collected, used, and stored when you use my services.
What Information I Collect
• Basic personal details (name, address, contact details).
• Relevant health information (medical history, current medication, GP details) for safety and suitability of treatment.
• Next of kin details (for clinical hypnotherapy clients only).
• For children, parental/guardian consent and emergency contact details.
• Payment information (processed securely through trusted third-party providers — no card details are stored).
How Your Information is Used
• To provide safe and appropriate therapy and clinical services.
• To contact you regarding appointments, results, or updates.
• To keep secure records as required by professional and legal standards.
• To comply with my professional body’s ethical requirements.
Confidentiality
All information shared is treated with the strictest confidentiality. Your records will never be shared without your consent, except in rare cases where:
• There is a legal obligation.
• There is a serious risk of harm to yourself or others.
Storage of Information
• Records are stored securely in line with GDPR requirements.
• Health information is kept for a minimum of 7 years (or until the child turns 25 for under-18s), as required by law and professional guidelines.
• After this period, records are securely destroyed.
Your Rights
You have the right to:
• Access the personal information I hold about you.
• Request corrections to inaccurate or incomplete information.
• Request that your information is erased (unless legal obligations require it to be kept).
Contact
If you have any questions about how your information is handled, please contact:
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